Forms & Applications
At A.Kerasi Energy, we provide all required forms and applications in in line with
applicable regulatory requirements and internal company procedures.
Here you can download, complete and submit any documents related to contract
updates, category changes, complaints, electricity billing or supply matters.
For any assistance, our team is here to help.
Contract & Supply Forms
Documents related to starting, modifying or terminating your electricity supply agreement.
Billing, Metering & Consumption
Forms related to metering, invoices and consumption clarifications.
Complaints & Issues
For filing concerns or submitting feedback about the service.
Invoice Samples
Provided for reference and compliance.
Forms & Applications FAQs
Find quick answers to common questions about how to download, complete and submit your forms. If you’re unsure which document you need or how the process works, the information below will guide you.
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How do I know which form I need to use?
Each form is listed under the relevant category (Contracts, Billing, Complaints, etc.). If you’re unsure which document applies to your case, our team can guide you based on your situation.
How do I submit a completed form?
Once you download and complete the form, you can submit it via email or directly through our Contact page. Some forms may require a physical signature.
Why are the forms available only in Greek?
All official documentation related to electricity supply is available in Greek. Our team can assist you if you need help completing any form.
Can I request help filling out a form?
Yes, absolutely. If you need clarification or support, our team is available to explain the fields, required documents and submission process.
How long does it take for an application to be processed?
Processing time depends on the type of request. Most applications, such as contract amendments or consumption data requests, are reviewed within a few working days.
Do I need identification or supporting documents?
Some forms require additional documents (e.g., ID, authorization, proof of ownership, meter details). The form itself will indicate which attachments are needed.
What happens after I submit a complaint form?
Your complaint will be reviewed by our team, and you will receive a response according to the official complaint-handling procedure required by CERA.
Can I submit a contract termination request at any time?
Yes. However, you may need to settle any outstanding balance or provide meter information before the termination can be completed.
Are the sample invoices only for reference?
Yes — the sample invoices are provided to help you understand how billing, charges and consumption breakdowns appear on your monthly electricity bill.
Can I request my consumption history online?
Yes. You can download the “Consumption Data Request Form,” complete it and submit it to receive your detailed consumption history.